Sales, CRM & Order Management

From first enquiry to final payment. One connected ERP.

FACT ERP.NG connects CRM, Quotations, Sale Orders, Inventory, Deliveries, Invoicing, Receivables and Financials — giving your team visibility across the complete sales cycle.

No disconnected CRM. No duplicate entries. One single source of truth.

  • CRM
  • Quotation
  • Sales Order
  • Inventory
  • Delivery
  • Invoice
FACT ERP.NG Sales
  • Receivables
  • Financials
  • Sales Analysis
  • CXO View
FACT ERP.NG Sales: CRM, Quotation, Sales Order, Inventory, Delivery, Invoice flow in; Receivables, Financials, Sales Analysis, CXO View flow out.

CRM, Quotations, Sale Orders, Inventory, Deliveries and Invoicing share one sales record, then surface in Receivables, Financials, Sales Analysis and the CXO view.

Inbuilt CRM

See the complete customer journey.

FACT ERP.NG's inbuilt CRM connects pre-sales and sales operations directly with your financials, giving you 360° visibility across the customer relationship.

Your team can manage customer activity without separating sales information from the financial reality behind the customer.

And you can view the Customer Offtake and Ledger for multiple years on the same screen. The lifetime value of a customer, without any manual work.

360° customer visibility

Pre-sales, sales and financials in one customer relationship.

No manual work

Lifetime value builds from the transactions you already enter.

See it in a demo
  1. Stage 1

    Pre-Sales

    Manage enquiries and customer activity from the first contact.

  2. Stage 2

    Sales

    Quotations and sale orders stay with the same customer record.

  3. Stage 3

    Receivables

    See what the customer owes alongside their sales history.

  4. Stage 4

    Financials

    Customer activity flows directly into your financials.

From Quotation to Sales Order

Keep every stage connected.

Manage the sales process from the initial quotation through to the confirmed order without recreating the same information across spreadsheets and separate applications. Simply convert the quotation to a sale order. No need to key in the sale order again. Even partial conversion is possible.

FACT ERP.NG keeps quotations and sales orders connected with the wider ERP, including inventory and financials.

From opportunity to cash

Sales Journey

A seamless flow from prospect to payment, with everything connected.

  1. CRM

    Manage leads and opportunities.

  2. Quotation

    Create and send quotations.

  3. Sales Order

    Convert quotes to sales orders.

  4. Stock Reservation

    Reserve stock for your orders.

  5. Delivery

    Pick, pack and deliver.

  6. Invoice

    Create and send invoices.

  7. Receivables

    Track payments and close balances.

Know What You Can Sell

Connect every order with your inventory.

Sales and inventory work together in FACT ERP.NG.

Reserve Stock against a Sale Order, monitor inventory as orders are processed, and manage partial deliveries when an entire order cannot be fulfilled at once.

This keeps your sales team connected with the stock needed to serve the customer.

Explore Inventory Management
Sales OrderStock ReservationDeliveryInventory

Pricing & Customer Controls

Sell with greater control.

FACT ERP.NG supports flexible pricing and customer controls within the sales process.

  • Customer-Specific Pricing
  • Item-Specific Pricing
  • Quantity-Based Pricing
  • Special Pricing by Price, Percentage or Amount
  • Multiple Discount Price Levels
  • Minimum Selling Prices
  • Security-Controlled Price Overrides
  • Customer Credit Control
  • Online Maker-Checker

From Sale to Financials

Don't enter the same sale twice.

Once a sale moves forward, its financial impact shouldn't have to be recreated elsewhere.

SaleInvoiceReceivableFinancials

FACT ERP.NG connects sales with invoicing, receivables, and financials, helping your team understand both the operational and financial side of every sale. View profitability at the invoice level, instantly.

Explore Financials

Know What Your Customers Owe

A sale is not complete when the invoice is generated.

FACT ERP.NG has connected Accounts Receivable with the sales process. As a result, management can see outstanding customer balances alongside the wider financial picture.

Customer credit controls help businesses manage sales exposure as orders are processed. What’s more, FACT ERP.NG allows you to set up automatic emailing of reminders and statements of account to customers.

Manage Sales Performance

See more than total sales.

FACT ERP.NG gives management greater visibility into how the sales operation is performing.

Sales Management

Salesperson

  • Targets
  • Achievement
  • Commission

Customer

  • Pricing
  • Credit
  • Receivables

Management

  • Territory
  • Industry
  • Principal

Management visibility

One Sales View for Management

Sales information shouldn't disappear into departmental spreadsheets.

Because CRM, sales, inventory, receivables and financials are intrinsically connected in FACT ERP.NG, management can understand sales activity alongside the wider business. No manual work.

CXO Control Tower brings key information together into one management view, with drill-down into the numbers when more detail is needed.

  • CRM
  • Sales
  • Inventory
  • Receivables
  • Financials
  • Drill-down into the numbers
Explore the CXO Control Tower
Malaysia Trading Bhd [01/04/2025 – 31/03/2026] A ARVIND
CXO Control Tower (Inspired by the ‘Marwari Parta’ System)
Multi Company = None Global Report Period = 01/04/2025 – 31/03/2026 Global Document Class Codes = None
Financials

Closing Cash & Bank Balance

13,492,813.14 MYR
Opening Cash & Bank Balance 12,413,034.01 MYR
Add : Collections 61,335,344.68 MYR
Less : Payments 60,255,565.55 MYR
P&L Account (January 2025 – January 2025) 24,465.95 MYR
Balance Sheet (January 2025 – January 2025) 29,066,896.37 MYR
General Ledger (with Sub Ledgers)
Cash-In-Cash-Out (CICO)
Day Book
Sales / Accounts Receivable

Sales

46,219,115.54 MYR
Sale Invoices 46,223,317.02 MYR
Receivable from Customers 12,095,689.77 MYR
Sale Orders 1,100.00 MYR
Sale Orders Outstanding 108.00 MYR
Purchases / Accounts Payable

Purchases

39,252,427.55 MYR
Purchase Invoices 39,329,750.35 MYR
Payable to Vendors 17,079,428.80 MYR
Purchase Orders 4,811,820.00 MYR
Purchase Orders Outstanding 5,100,529.20 MYR
Outstanding Indents / Requisitions
Inventory

Closing Stock / Stock in Hand

231,625.32 MYR
Opening Stock 0.00 MYR
Add : Purchases 183,950.89 MYR
Less : Transfer to Factory 0.00 MYR
Less : Consumption Issues 0.00 MYR
Add : Finished Goods Produced 0.00 MYR
Less : COGS (Cost of Goods Sold) 2,325.57 MYR
Inventory – Factory (WIP)

Closing Stock – Factory (WIP)

0.00 MYR
Opening Stock – Factory (WIP) 0.00 MYR
Add : Received from Stores 0.00 MYR
Less : Raw Materials Used 0.00 MYR
Due Dates
0
0
0
Falling Due : 1-30 Days
Falling Due : 1-90 Days
Falling Due : 1-180 Days
TOWER LIVEExecutive snapshot
0.16s to load 6.6M rows
FAQ

Frequently Asked Questions

Does FACT ERP.NG include CRM?

Yes. FACT ERP.NG includes CRM functionality integrated with pre-sales, sales, and financial information, giving businesses greater visibility across the customer relationship.

Can FACT manage Quotations and Sale Orders?

Yes. FACT ERP.NG supports the entire sales process from quotations through sales orders and subsequent transactions such as deliveries and invoicing.

Can Inventory be Reserved against a Sale Order?

Yes. FACT ERP.NG supports stock reservation against a sales order, keeping sales commitments connected with inventory availability.

Does FACT Support Partial Deliveries?

Yes. FACT ERP.NG supports partial delivery against sales orders when an order cannot or does not need to be delivered all at once.

Does FACT Support Customer-Specific Pricing?

Yes. FACT ERP.NG supports multiple pricing approaches, including customer-specific and quantity-based pricing. Also item-specific pricing for a customer.

Can FACT Track Salesperson Performance?

Yes. FACT ERP.NG includes targets for salespeople, target achievement and commission calculations, alongside sales analysis.

See all FAQs

Why FACT ERP.NG

Why Manage Sales with FACT ERP.NG?

Inbuilt CRM

Connect pre-sales and sales operations directly with your financials. Even post sales.

Complete Sales Cycle

Move from quotation to order, delivery, invoice, and receivable in one ERP.

Connected Inventory

Reserve stock against orders and manage partial deliveries.

Flexible Pricing

Manage customer, quantity, and other pricing structures with greater control.

Customer Credit Control

Keep sales activity connected with customer financial exposure.

Sales Performance

Monitor salesperson targets, commissions and sales analysis from the same system.

Sales clarity starts here

From First Enquiry to Final Numbers

Connect CRM, quotations, orders, inventory, deliveries, invoicing, receivables, and financials with FACT ERP.NG.

One customer. One sales journey. One connected ERP.

Book a Free Demo