If an organisation is aiming for a scalable transformation, it's important to reevaluate the business process and the company's approach to meeting long term goals. When organisations are appointing multiple personnel to access, adjust and update information for the same process it's likely that they are inefficient to get the job done on time. Practices like this cut down productivity in a significant way.
Another step organisations take that later come to bite them is the practice of using different tools for each process. As a business grows, the inflow of data is inevitable. Therefore, using separate tools for managing the process is a bad idea. It overwhelms the employees and wastes time in merging, adjusting and readjusting files as all application stores data separately.