FACT Infinity Platform allowed configuration of the CRM to our unique work flow. No programming. Only drag and drop. We rapidly built new modules such as Support Tickets for Service Calls, Campaign Management, Sales Funnel, Opportunity Tracking, Email Integration with Zulu eDM and so much more.
Lifetime Value of each customer, drill down and see details of 26-year old invoices and tracking serial numbers have taken Customer Service to new heights!