Careers: Malaysia – Help Desk

PositionERP Help Desk Support Executive
LocationMalaysia
No of vacancies1
Job Profile
  • The ERP Help Desk Support Manager will manage the FACT ERP.NG Help Desk Team in supporting the software application.
  • The position reports to Regional Technical Head based in Singapore Trouble-shoot and resolve end-user issues related to the FACT ERP.NG system.
  • Actively involved in FACT ERP.NG implementation process, mapping customer’s requirement to ERP solution.
  • Organize and conduct end-user Training & Implementation at customer site.
  • Work in tandem with the Sales, Customer Support and R&D teams for effective deployment of ERP solution.
  • Any other responsibilities assigned by the management.
Eligibility
  • Ability to work in a fast paced environment.
  • Possess excellent verbal and written communications skills.
  • Applicants must be willing to work in Kelana Jaya.
  • Preference will be given to the applicant who can start immediately.
  • Applicants should be Malaysian citizens or hold relevant residence status.
QualificationsA Diploma, Advanced/ Higher/ Graduate Diploma in Computer Science/ Information Technology would be an advantage.
ExperienceFunctional understanding of ERP Systems in areas such as Finance, Accounts Receivable & Payable, Inventory & Warehouse Management, Fixed Assets & Depreciation etc with at least 5years working experience in ERP implementation Preferably Managers specializing in ERP Technical & Help Desk Support, Training & Development or equivalent.
RemunerationOne of the best in the industry. Shall be commensurate with experience and knowledge.
To apply forPlease mail your resume to jobs.my@factsoftware.com.

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